Shortly after we posted the report about the rebranding of Sun Postpaid to Smart Postpaid, we received the latest Opensignal Mobile Network Experience Report, April 2022, confirming that Smart remains as the operator to beat in the Philippines.
Smart won 11 out of a possible 16 awards in the latest Opensignal report covering the period from January 1 to March 31, 2022–dominating in two of the most crucial categories that matter most to the mobile users–speed and coverage.
Among the categories that Smart won include; Overall Experience for Video, Games, Voice App, and Download Speed. For the 5G Experience categories it won 5G Games; 5G Voice App; 5G Download Speed; 5G Upload Speed; 5G Availability and 5G Reach. Lastly, Smart also won for 4G coverage experience.
“Smart is once again the operator to beat in the Philippines, winning in categories that matter most to mobile users,” said Opensignal Senior Analyst Sam Fenwick.
Fastest 5G Download and Upload Speeds
The report said Smart users saw the fastest download speeds making it the outright winner of both the Download Speed Experience and 5G Download Speed awards, with scores of 19.7 Mbps and 149.9 Mbps, respectively.
In both categories Smart wins by large margins. It commanded a lead of 4.9 Mbps over DITO’s score of 14.8 Mbps and Globe’s 11.9Mbps for Download Speed Experience. For 5G Download Speed Smart has an 38.8 Mbps lead over Globe’s score of 111 Mbps.
Smart also won in 5G Availability with a score of 14.7%, 5.8 percentage points ahead of Globe’s 8.8%. as well as 5G Reach with a score of 4.4 points, while Globe comes second with 3.5 points. This means Smart 5G users enjoyed the most time connected to 5G and found a 5G signal in the most locations, making it the outright winner of the 5G Availability and 5G Reach awards.
As for average 5G upload speeds, Smart wins the 5G Upload Speed award with a score of 14.6 Mbps, beating Globe’s score of 11 Mbps by 3.6 Mbps.
Fastest for Gaming
Smart’s domination extends to the Games and Voice App Experience categories sweeping all four awards for users’ experience when playing multiplayer mobile games and using voice applications over cellular connections.
Smart’s margin of victory is impressive for both Games Experience and 5G Games Experience — for the former, its score of 54 points is 12.9 points higher than that of second placed DITO, which scored 41.1 points. Globe was slightly further behind with 37.7 points.”
Smart wins 5G Games Experience with a score of 68.1 points, ahead of Globe’s score of 56.8 points by an impressive 11.3 points.
Filipino users had their best experience when using over-the-top voice applications on Smart’s network. The operator wins with a score of 73.7 points, comfortably ahead of DITO’s 69.9 points and Globe’s score of 67.5 points
Smart scored 78.4 winning the 5G Voice App Experience award against Globe’s score of 76.6 points.
Best Video Experience
Smart users had their best experience when streaming video over mobile connections on Smart’s network. The operator is the outright winner of the Video Experience award with a score of 39.5 points on a 100 point scale. Smart wins with a lead of 4 points over second placed Globe’s score of 35.5 points. DITO is in third place with 30.8 points.”
Smart users were able to find a 4G signal in the most locations out of all the locations visited by users and as a result, Smart is the outright winner of the 4G Coverage Experience award. Smart wins with a score of 7.8 points on a 10 point scale, Globe is in second place with a score of 7.5 points, while DITO is further behind with four points.
You can read the entire Open Signal report HERE
